Inroad Legal · Service information
Refunds & Cancellations
Effective September 18, 2026
Payments remain closed while account activation and final launch testing are completed.
Before your sprint starts
You may cancel for a full refund before the agreed start of your sprint. The one-week service period starts on the date confirmed with you after intake, not at payment. If no start date has been agreed, a cancellation is treated as occurring before the sprint starts.
After the sprint starts
If you cancel after the agreed start, we refund unused full days of the seven-day service period at one-seventh of the sprint price per day. A day begins at the agreed start time in the time zone stated in your confirmation. A day that has begun is counted as used. For example, if two days have begun and five full days remain, the unused-service refund would be 5/7 of the amount paid for the sprint.
This calculation addresses voluntary cancellation, not failure to deliver the agreed service. If we have not provided promised work, we will review a correction, additional delivery, or a larger refund as appropriate. Mandatory rights are not reduced by this formula.
Rescheduling
Contact us before the agreed start to request another date. A new date must be agreed in writing and depends on availability. If we cannot agree on a replacement date before work begins, you may choose a full refund. A missed conversation does not automatically restart or extend an active service week; contact us to agree on how remaining work can be completed.
If Inroad cannot deliver
If Inroad cancels before the sprint begins, you may choose a full refund or an agreed replacement date. If we stop delivery after the start, we will refund at least the unused portion and review any additional amount owed for undelivered work. We will not replace a refund owed with mandatory store credit.
How to request a cancellation or refund
Use the published support email or reply to your service confirmation. Include the email used to purchase and enough information to identify the sprint. Do not send card numbers or sensitive career documents in a refund request. The time your request is received determines the cancellation date.
Approved refunds go to the original payment method through Stripe. We will confirm the amount and processing status; the time funds appear depends on Stripe and your financial institution. A refund is not complete until Stripe confirms it has been processed.
What is not an outcome guarantee
The sprint provides support rather than a guaranteed interview, offer, or job. Lack of a hiring outcome alone does not establish that agreed work was not delivered. This does not prevent you from raising a service issue or exercising a legal right.
Joining the free founding-cohort list creates no charge, so there is no payment to refund. See the Service Terms and Email & Text Terms for related details.
Questions and requests
Contact info@inroadlegal.com about your service or personal information. Do not include sensitive documents in a general inquiry.